Choose from Categories below

Domain Names
What are they and why do I need one?
E-Mail
Types of e-mail accounts and their configration.
FTP
What is FTP and why i need it.

Domain Names
1. Q: What is a domain name?
A: Domain names are the familiar, easy to remember names for computers on the Internet (such as Yahoo.com). They correspond to a series of numbers (called Internet Protocol numbers) that serve as routing addresses on the Internet. Domain names are used generally as a convenient way of locating information and reaching others on the Internet.

2. Q: Why would I need a domain name?
A: Domain names enable you to have a presence on the Internet. You could use a domain name to secure your businesses identity on the World Wide Web. You could even create a new business that is only available through the web.

3. Q: Is the name you want taken?
A: Let us to help you come up with a domain name! We can suggest you in finding available domains with the combination of different words. Email us at domainsearch@getcybernames.com

4. Q: How long can a domain name be and what are the restrictions?
A: A domain name can have a maximum of 67 characters including the extension (.com, .net, .org, .info and .biz). A domain name can contain numbers (0-9), letters (a-z) or dashes (-). A domain name cannot start or end with a dash (-). A domain name cannot have characters such as (! @#$%&? ~: _).

5. Q: Will my name and contact information be publicly available ?
A: Yes. Domain name registration contact information is publicly available for consumer and trademark protection. If you don’t like to revealed your information then please do contact us we help you

6. Q: How do I sell/give/transfer ownership of my domain name to another person/company?
A: Please download the correct form for your domain name and copy the form onto the company letterhead or personal stationary of the registrant. The form must be notarized and then mailed or courier to us at our mailing address.

7. Q: Can I renew my domain for more then one year?
A: You can renew the domain any where between 1 to 10 years.

8. Q: How do I cancel my domain name?
A: ICANN, our governing body does not allow cancellations with a refund. If you no longer want your domain name, try to sell your domain name through a domain name broker (do a search for "domain name broker" on any search engine) or give your domain name to an interested part.

9. Q: I already have a web site. How can I get my domain name to point to my web site?
A: When you register a Domain with us we can do it for you for free , You can also use the email addresses of your new website with us.

10. Q: I have misspelled my domain name. How do I go about getting it corrected?
A: Unfortunately, once a domain name is registered, it can not be altered, including spelling corrections. An alternative is to register the correctly spelled domain name and forward the incorrect one to your correct one. This way your customers can still find you if they make the same mistake.

11. Q: When I register my domain name with GetCyberNames who actually owns it?
A: The registrant that you listed on the order form Is considered the legal holder of the domain name for the duration of the current registration term.

12. Q: Do I have to have a web page now that I have a domain name?
A: Domain name registration is simply a name reservation service, As soon as your domain is registered with us we will upload a Splash page with your Email , contact information and under construction sign. As soon as your website is ready according to your package we will upload it for the whole world.

13. Q: Who do I contact about the charges for my domain name?
A: Please e-mail our billing department: billing@getcybernames.com and we will quide you how to pay.

E-mails

Forwarding E -mails

Q: Do you charge for forwarding e-mails.
A: No its included in all of our Packages.

Q: What is the difference between POP3 email and email forwarding?

A: Email forwarding service allows you to create up to 100 email addresses that will be forwarded to another existing email address. For example, you can set up the account You@YourNewDomain.com to forward to your existing email address of You@YourISP.com or You@Hotmail.com or any other existing email address.
You must have an existing email address to use this service.
There is no need to change the settings in your email program when using this service.

POP3 Email Pak gives you an actual mailbox on eNom's mail server from which you can send and receive email. It is not necessary to have an existing email account with your ISP or web host in order to use this service.
When using a POP3 mailbox, you may set up the account in your email client (such as Outlook Express) or you may send and receive mail from any web browser through the Webmail access.

POP E-mails

Q: Do you charge for POP-mails.
A: Yes we do charge for POP - mails , It’s a separate service .

Q: Why to get pop-mails accounts.
A: If you are traveling and have separate offices or like to access all your mails on web or through any ISP. Then get the pop - mail accounts.

Q: How do I configure Microsoft Outlook Express on Windows.
A: Microsoft Outlook Express on Windows:

Launch Outlook Express.
Under "Tools" select "Accounts..."
Select your account name and click "Properties" to edit your account.
Click the "Servers" tab.
Check the "My Server Requires Authentication" check box and the adjacent "settings" button.
Make sure the "Use same settings as my Incoming Mail Server" radio button is selected.
Click "OK" buttons twice, and the "close" button.
You are finished.

Microsoft Outlook 2002 on Windows:
Launch Outlook.
Select Tools > E-mail Accounts...
Select "View or change email accounts"
Click "More settings"
Select the "Outgoing Server" tab.
Check the "My outgoing server (SMTP) requires authentication" box. - Make sure the "Use same settings as my Incoming Mail Server" radio button is selected.
Click "OK" button. Click "Next". Click "Finish".
You are finished.

Microsoft Outlook 2000 on Windows:
Launch Outlook.
Under "Tools" select "services..."
Select "Internet Mail - (your account name)" and click "Properties" to edit your account.
Click the "Servers" tab.
Check the "My Server Requires Authentication" check box and the adjacent "settings" button.
Make sure the "Use same settings as my Incoming Mail Server" radio button is selected.
Click "OK" buttons 3 times to close and save all the windows.
You are finished.

Microsoft Outlook Express on Macintosh:
Launch Outlook Express.
Under "Tools" select "Accounts..."
Select your account name and click "Edit" to edit your account.
Under the "Sending Mail" section, Click the "Click here for advanced sending options" field.
Check the "SMTP Server Requires Authentication" check box.
Make sure the "Use same settings as Incoming Mail Server" radio button is selected.
Close window. Click "OK". Close window.
You are finished.

Netscape 6 on Windows and Macintosh:
Launch your Netscape mail client.
Under "Edit" select "Mail and Newsgroups Account Settings..."
Click the "Mail and Newsgroups" menu item on the left.
Select the "Outgoing Server" menu option on the left.
Check the "Use name and Password" check box and enter your "User Name" (Which is your email address).
Click "OK" .
You are finished.

Netscape 4.7x on Windows and Macintosh:
Launch your Netscape mail client.
Under "Edit" select "Preferences..."
Click the "Mail Servers" menu item on the left.
Under "Outgoing Mail Server User Name" enter your User Name (Which is your email address).
Click "OK" .
You are finished.

Other email clients:
Launch your mail client.
Find the email account preferences window.
Find settings for SMTP (aka Outgoing) mail server.
Check the checkbox which asks if SMTP mail server requires authentication (if necessary).
Enter the same "user name" (your email address) and password as your incoming (POP) mail server, or click the "use same settings as Incoming Mail Server" radio button.
Save changes and close your preferences windows.
You are finished.

FTP

Q: What is FTP and why i need it.
A: "FTP" stands for "File Transfer Protocol". This protocol allows you to upload and download files from or to a server or computer host. Many providers give you the option of creating multiple FTP accounts for your website. This allows you to give out individual accounts for each one of your employees, so they don't need to know your password. If one of these employees stops working on the project, you can simply delete the appropriate FTP account and not have to worry about any security issues that you would otherwise have with them knowing your password.